Frequently Asked Questions

The right unit size depends on what you're storing. A 5×5 unit is great for small items and boxes. A 10×10 fits a one-bedroom apartment, while a 10×15 or 10×20 is ideal for larger homes. Our staff can help you choose the perfect size!

Our facilities offer 24/7 access for all tenants. Simply use your personalized access code to enter the facility and access your unit at any time, day or night.

We offer multiple payment options: online through our website, automatic bank draft, credit/debit card, check, or cash. You can pay monthly, quarterly, or annually.

No minimum lease required! We offer flexible month-to-month rentals. Pay for as long as you need, and you can vacate at any time with proper notice.

Our facilities feature 24/7 video surveillance, gated access with personalized codes, individual unit alarms, well-lit premises, and on-site management. Your belongings are safe with us!

Yes! Climate-controlled units are available at most of our locations. These units maintain consistent temperature and humidity levels, perfect for sensitive items like electronics, furniture, and documents.

For safety reasons, we cannot accept hazardous materials, flammable substances, perishables, firearms, illegal items, or live animals. Contact us if you have questions about specific items.

While not required, we strongly recommend renter's insurance or storage insurance to protect your belongings. We also offer affordable insurance options at checkout.